Last updated: 03.12.2025
Trust Here (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled safely, transparently, and in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy describes what personal data we collect when you visit our website, how we use it, and what rights you have.
1. Data We Collect
1.1 Information you provide via our contact form
When you submit a message through our contact form, we collect the following information:
- Your name (if provided)
- Your email address
- Your phone number (if provided)
- Any other information you choose to include in your message
We use this information solely to respond to your inquiry and communicate with you about the topic you contacted us regarding.
1.2 Automatically collected data
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
This information is used for basic analytics and website performance improvements.
2. How We Use Your Personal Data
We process your personal data for the following purposes:
2.1 Responding to inquiries
When you contact us using the contact form, we use your email address and/or phone number to respond to you.
By submitting the form, you agree that we may contact you using the information you provide.
2.2 Website analytics
We use aggregated, non-identifiable data to understand how visitors use our site and to improve user experience.
3. Legal Basis for Processing
We process your personal data under the following GDPR legal bases:
- Article 6(1)(f) – Legitimate interests: to operate and improve our website.
- Article 6(1)(b) – Contractual necessity: to respond to your request or inquiry.
- Article 6(1)(a) – Consent: when you voluntarily submit information via our contact form.
You may withdraw your consent at any time by contacting us directly.
4. Data Sharing
We do not sell, rent, or trade your personal data.
We may share data with trusted service providers who help us operate our website or manage communication (e.g., hosting providers, analytics tools), but only to the extent necessary and with appropriate data protection agreements in place.
5. Data Retention
We only keep your personal data for as long as necessary to fulfill the purposes described in this policy, including:
- Responding to your inquiry
- Maintaining communication related to your request
- Complying with legal or regulatory obligations
If you wish to have your data deleted earlier, you may contact us at any time.
6. Your Rights
Under GDPR, you have the following rights:
- Right to access your personal data
- Right to rectification of incorrect or incomplete data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to certain processing activities
- Right to withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
7. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these third parties.
9. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: hello (a) trust-here.net.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on our website with a revised “last updated” date.
